The profile of Jonathan and their contact details have been verified by our experts
Jonathan
- Rate L442
- Response 1h
L442/hr
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- Computer basics
- Computer networks
- IT security
- Telecommunications
- Computer Repair
An introduction into IT Support. Skills not taught on other courses that are desired in the workplace. A way to get ahead and impress your prospective or current employers.
- Computer basics
- Computer networks
- IT security
- Telecommunications
- Computer Repair
Lesson location
About Jonathan
Over 20 years experience on it support desks, 3rd line engineer and it manager. Woking with all windows operating systems, VMware hyper-v networking, switches routers, 365 migrations, on premise systems. Server hardware, machine repair and upgrade. Apple windows domain integration.
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About the lesson
- Primary
- Lower Secondary
- Senior Secondary
- +11
levels :
Primary
Lower Secondary
Senior Secondary
Post Secondary Education
Adult Education
Bachelor's Degree
Master's Degree
Doctorate
MBA
Beginner
Intermediate
Advanced
Professional
Children
- English
All languages in which the lesson is available :
English
We will go through learning IT and how it works talking about servers machines voip phones and even printers whilst also learning the basics of working on an it support desk.
How to prioritise your workload.
The questions to ask when a ticket come in.
First steps into troubleshooting any IT issue in person or remotely.
Common IT problems and how to identify and resolve them.
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Rates
Rate
- L442
Pack prices
- 5h: L2210
- 10h: L4420
online
- L442/h
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