1st lesson free
The profile of Daniel and their contact details have been verified by our experts
Daniel
- Rate £496
- Response 1h
£496/hr
Contact
1st lesson free
- Computing
IT Manager with 30 years of experience teaches problem solving skills and customer service skills.
- Computing
Lesson location
About Daniel
I have worked in IT for 30 years. Technology has changed a great deal, but the role of a topic expert in IT remains the same. There will be people who are unfamiliar with a tool they need to use and will need some help to understand how to get best use from it.
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About the lesson
- Primary
- Lower Secondary
- Senior Secondary
- +7
levels :
Primary
Lower Secondary
Senior Secondary
Post Secondary Education
Higher Education
Adult Education
Master's Degree
Doctorate
MBA
Early Childhood Care & Development
- English
All languages in which the lesson is available :
English
The hardest part of problem solving is figuring out what problem needs solving. I will help you refine your approach to IT support.
Level 1 support simply follows a script to process tickets. Many of these jobs are/will be replaced by AI. Having the ability to understand the problem is a different skill set.
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Rates
Rate
- £496
Pack prices
- 5h: £2480
- 10h: £4960
online
- £496/h
free lessons
The first free lesson with Daniel will allow you to get to know each other and clearly specify your needs for your next lessons.
- 1hr
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